A Qualitative study examining the impact of effective HR Practices on Organizational Performance

Abstract

The study has been conducted to find constructive human resource practices using purposive sampling and through fifteen semi-structured interviews from the employees of a banking organization. It contributes to the body of knowledge because targeted research area is highly under researched in sub-continent and scantstudies have been found to explore the impact of HR practices (i.e. training and development, culture, performance appraisal, and competencies) on organizational performance in a banking organization. Findings of the present study can help the managers to answer how to enhance organization’s performance using green HR practices. The study explores the various important aspects of HRM practices that would help the banking organization to perform efficiently and effectively. Qualitative data have been obtained using fifteen semi-structured interviews from the employees of Muslim Commercial banks (MCBs)of Pakistan. Findings of this study suggest that MCBs can endure and compete the future challenges if they develop their human capital that must have proficiency and capabilities for specialized banking such as treasury functions, control on operation tasks and online banking. There is a dire need to develop a mechanism for banking sector to foster competencies and skills and gain competitive advantage in uncertain environment.