Dynamics of Task Conflict for Employees in the Virtual Workplace: Moderating Role of Relationship Conflict and Mediating Role of Team Mindfulness
DOI:
https://doi.org/10.22555/pbr.v25i2.702Keywords:
Relationship conflict, task conflict, team mindfulness, virtual workplace, information and communication technology (ICT).Abstract
In the modern-day workplace, conflicts among team members are often observed due to multiple reasons. Therefore, it is important to study the different aspects associated with conflict dynamics. For this research study, the sample was selected from organizations enabled by information and communication technology, where employees are virtually connected. As a result, this research becomes particularly relevant in post-COVID-19 scenarios. SPSS version 23 was employed for moderation and mediation analyses using the Process Macro developed by Preacher and Hayes (version 3.3). Additionally, linear regression analysis was conducted. The statistical tests demonstrated a significant direct effect of task conflict on the outcome variables, as well as the indirect effects of moderating and mediating variables. The moderating variable of relationship conflict had a significant impact on both task conflict and team mindfulness. The direct association of task conflict was also assessed using simple linear regression analysis in SPSS. This research explored a novel relationship among variables in virtual and digital organizations, where psychological contract breaches sometimes also contribute to conflict dynamics. Thus, the study has investigated this phenomenon from the overarching theoretical perspective of mindfulness theory. Valuable recommendations have been provided for future researchers based on the insights derived from this research.
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